Question 1

Do you make custom curtains?

Accepted Answer

Yes, we tailor curtains to your window measurements. Send us the size on WhatsApp for a quote.

Question 2

Can I return a product?

Accepted Answer

Yes, unused products in original packaging can be returned within 7 days. Custom orders are non-refundable.

Question 3

Do you offer nationwide delivery?

Accepted Answer

Yes, we deliver across Kenya. Delivery fees depend on your location and are confirmed when you place your order on WhatsApp.

Question 4

Do you sell wholesale?

Accepted Answer

Yes. We supply hotels, schools, offices, contractors, interior designers, and retailers. Request a quote from our Wholesale page.

Question 5

How do I place an order?

Accepted Answer

Add products to your cart, click "Order via WhatsApp", and we will confirm stock, delivery fee, and payment.

Question 6

What payment methods do you accept?

Accepted Answer

We accept M-Pesa, bank transfer, and cash on delivery within Nairobi. Payment is arranged after we confirm your order on WhatsApp.

Question 7

How long does delivery take?

Accepted Answer

Nairobi orders typically arrive within 1–2 days. Upcountry orders take 2–5 days depending on the courier.

Question 8

What is the minimum wholesale order?

Accepted Answer

Minimum quantities vary by product. Contact us with your list and we will share pricing and MOQs.

Frequently asked questions

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